The digital Experience as a key IT factor = L’expérience digitale, un enjeu incontournable

The communications services market is undergoing a transition as the growing interconnection of providers is diminishing the importance of coverage as a differentiator, and shifting the focus to the value-added service portfolio and customer experience. At the same time, new options are emerging to...

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Detalles Bibliográficos
Autor Principal: Abella Afanador, Luisa Fernanda
Formato: Trabajo de grado (Bachelor Thesis)
Lenguaje:Desconocido (Unknown)
Publicado: 2011
Materias:
Acceso en línea:http://babel.banrepcultural.org/cdm/ref/collection/p17054coll23/id/7