Organizational cultural barriers in implementing quality management systems in public sector entities in Colombia
Economic and political transformations of recent decades have prompted major changes in governance, as reflected in the use of quality techniques based on standard regulatory models such as ISO 9000 and NTCGP: 1000 exclusively for the Colombian public sector. Taking into account that more than 7 yea...
| Autores Principales: | , |
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| Formato: | Artículo (Article) |
| Lenguaje: | Español (Spanish) |
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Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC
2011
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