A GUIDE FOR THE IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM IN SMALL AND MEDIUM-SIZED BUSINESS
The main purpose of this research was to develop a guide for the implementation of the Quality Management System (QMS), based on the small and mediumsized business NTC-ISO 9001:2008. Seven small and medium-sized Colombian companies having a quality management system took part in the research to lear...
Autores Principales: | , , , |
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Formato: | Artículo (Article) |
Lenguaje: | Español (Spanish) |
Publicado: |
Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC
2010
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