ELEMENTS OF THE ANALYSIS OF KEY FACTORS RELATED TO QUALITY MANAGEMENT SYSTEMS IN ORGANIZATIONS
This article represents a step forward in research about the impact of management systems in small and medium-sized business, based on the analysis and bibliographic research on their theoretical phase. The process is shown in its three stages: negotiation, methodologic and research, with the gaps r...
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| Formato: | Artículo (Article) |
| Lenguaje: | Español (Spanish) |
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Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC
2010
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