Knowledge management model for smes, based on the quality management system and document management

Some studies show that the knowledge that organizations need to improve their performance can be managed more effectively when articulated with quality management and document management. A model for knowledge management was developed applying a qualitative method, based on a literature review and t...

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Detalles Bibliográficos
Autores Principales: Peña Guarín, Guillermo, Castro Rojas, Martha Lucía, Álvarez Álvarez, Maria Janeth
Formato: Artículo (Article)
Lenguaje:Español (Spanish)
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2020
Materias:
SME
PME
Acceso en línea:http://hdl.handle.net/11634/32936