Business Intelligence (BI) in two organizations of the auto parts industry in Mexico

The evolution of information and communication technologies (ICTs) and the generation of data in excess allow the organization to make assertive decisions based on the needs of its consumers. Business Intelligence (BI) implies managing more effectively the organizational knowledge that converges in...

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Detalles Bibliográficos
Autor Principal: Mora, Guillermina
Formato: Artículo (Article)
Lenguaje:Español (Spanish)
Publicado: Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC 2019
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Descripción
Sumario:The evolution of information and communication technologies (ICTs) and the generation of data in excess allow the organization to make assertive decisions based on the needs of its consumers. Business Intelligence (BI) implies managing more effectively the organizational knowledge that converges in companies. From the integration of a five-dimensional model, the conditions for the adoption of a BI model in two companies of the auto parts industry are assessed, under a qualitative approach and with the methodology of the case study. The findings showed that both organizations show a performance based on the management of internal information, with indicators supported by the information technologies they have available, with openness to generate and share it, under a focus on historical data, this places them in the third level of maturity. Therefore, if it is wanted to carry out the complete adoption of this model, it will be needed an investment in automation combined with the training of employees in the new technologies. In addition to fostering a culture in favor of openness and full access to information, to have thereby the capacity to respond to the market and therefore its permanence