Proposal to strengthen the organizational quality management system in a financial entity of the colombian public sector
Continuous improvement means optimizing the effectiveness and efficiency to respond to needs of customers associated with products and services, it is a challenge for any organization. As a general rule public entities must comply with the Quality Management System (SGC) established in the NTCGP 100...
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| Formato: | Artículo (Article) |
| Lenguaje: | Español (Spanish) |
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Universidad Santo Tomás / Instituto Colombiano de Normas Técnicas y Certificación ICONTEC
2019
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