Innovation for Value Creation in Quality Processes

This refl ection paper presents the concepts and criteria needed to develop value-generating processes supported on innovation and quality processes with a convergent system approach, which allows managing knowledge in order to create customer satisfaction with practical methodologies in contexts wh...

Descripción completa

Detalles Bibliográficos
Autor Principal: Fontalvo Herrera, Tomás
Formato: http://purl.org/coar/resource_type/c_6501
Lenguaje:Español (Spanish)
Publicado: Universidad Libre 2013
Materias: