Innovation for Value Creation in Quality Processes
This refl ection paper presents the concepts and criteria needed to develop value-generating processes supported on innovation and quality processes with a convergent system approach, which allows managing knowledge in order to create customer satisfaction with practical methodologies in contexts wh...
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| Formato: | http://purl.org/coar/resource_type/c_6501 |
| Lenguaje: | Español (Spanish) |
| Publicado: |
Universidad Libre
2013
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