Multiple purpose continuous improvement of CALARCÁ, incorporated

In this article we address the design of a proposal in order to improve the quality of customer service in a utility company, in order to increase the recognition among the entities of the sector and achieve differentiation due to the excellent service provided to the customer.  Based on th...

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Detalles Bibliográficos
Autores Principales: Mosquera Forero, Orlando, Piñeres, Alejandro
Formato: Artículo (Article)
Lenguaje:Español (Spanish)
Publicado: Universidad Libre 2017