Quality perception measurement of the education service by part of the students of the uptc duitama

This work describes the construction development of a 24 item instrument based on the marketing service discipline which is used to measure the quality perception of the education service by part of the students. It starts with the conceptualization an operation of the quality of education and the m...

Descripción completa

Detalles Bibliográficos
Autores Principales: Duque Oliva, Edison Jair, Chaparro Pinzón, César Ramiro
Formato: Artículo (Article)
Lenguaje:Español (Spanish)
Publicado: Universidad Libre 2017
Acceso en línea:http://hdl.handle.net/10901/13919