QUALITY MEASUREMENT ANALYSIS IN HOTEL SERVICES

The quality perception analysis in the hotel industry consumers has been an interesting topic for marketing since in this kind of service attaining client satisfaction is a relevant achievement to motivate new visits that lead to the consumption of other types of tourist products. For these reasons,...

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Detalles Bibliográficos
Autor Principal: DAZA HIGUERA, JOSÉ MARIO
Formato: Artículo (Article)
Lenguaje:Español (Spanish)
Publicado: Universidad Libre 2017
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