Evaluation of the service quality perceived in the hotels of quibdó
The purpose of this research is to know the perception of the service quality that the clients of the Quibdó city hotels have. SERVPERF will be used as scale of measurement. The research is divided into five sections. First, we will concept...
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Formato: | Artículo (Article) |
Lenguaje: | Español (Spanish) |
Publicado: |
Universidad Libre
2017
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