Service quality for continuing higher education in online learning environments

This paper aims to identify the factors that influence the perceived quality of service for continuing higher education in online learning environments. To that end, a quantitative descriptive study, which was applied to 4,735 students in continuing higher education courses, who were given a self-ad...

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Detalles Bibliográficos
Autores Principales: Quijano-Caicedo, Jesús Enrique, Rojas-Berrio, Sandra Patricia, Robayo-Pinzón, Óscar Javier
Formato: Artículo (Article)
Lenguaje:Inglés (English)
Publicado: Universidad Libre 2018