Determining factors in the quality of health services in Mexico

The aim of the research is to identify the determinants factors of service quality in health from the user perception in Tamaulipas, Mexico. It was carried out by the case study strategy. 120 questionnaires to users who voluntarily chose to participate were applied. For the reliability analysis of t...

Descripción completa

Detalles Bibliográficos
Autores Principales: Pedraza-Melo, Norma Angélica, Lavín-Verástegui, Jesús, González-Tapia, Anahí, Bernal-González, Idolina
Formato: Artículo (Article)
Lenguaje:Español (Spanish)
Publicado: Universidad Libre 2017
Acceso en línea:http://hdl.handle.net/10901/12952