Exploring knowledge management maturity from funcionalist and interpretivist perspectives
The purpose of this article is to explore the Knowledge Management Maturity Model (KMMM) in big companies that are pioneers in the implementation of KM practices in Medellin, Colombia. The KMMM integrates the Funcionalist and Interpretivist perspectives on knowledge management and consists of four k...
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Gestión del conocimiento Gestión de innovación Modelos de madurez Gestión del conocimiento modelos de madurez gestión de innovación madurez de gestión del conocimiento prácticas de gestión del conocimiento |
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Gestión del conocimiento Gestión de innovación Modelos de madurez Gestión del conocimiento modelos de madurez gestión de innovación madurez de gestión del conocimiento prácticas de gestión del conocimiento Arias-Pérez, José Enrique Durango-Yepes, Carlos Mario Exploring knowledge management maturity from funcionalist and interpretivist perspectives |
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The purpose of this article is to explore the Knowledge Management Maturity Model (KMMM) in big companies that are pioneers in the implementation of KM practices in Medellin, Colombia. The KMMM integrates the Funcionalist and Interpretivist perspectives on knowledge management and consists of four key areas: Organization and People, Processes, Technology, and Interpretation. Cluster analysis helped establishing the ranges of the five maturity levels: Initial, Awareness, Defined, Managed, and Optimized. The results showed that only two companies overcame the “Defined” level, and the best performance was achieved in the Technology key area. In conclusion, the companies have difficulties at going further the implementation of basic KM initiatives and achieving a higher level of maturity associated with the articulation of KM practices with business processes and a higher degree of appropriation and usage by individuals. This may occur because of the preponderance of the Functionalist approach in the business context and the low level of penetration and integration with the Interpretivist perspective of KM.
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format |
Artículo (Article) |
author |
Arias-Pérez, José Enrique Durango-Yepes, Carlos Mario |
author_facet |
Arias-Pérez, José Enrique Durango-Yepes, Carlos Mario |
author_sort |
Arias-Pérez, José Enrique |
title |
Exploring knowledge management maturity from funcionalist and interpretivist perspectives |
title_short |
Exploring knowledge management maturity from funcionalist and interpretivist perspectives |
title_full |
Exploring knowledge management maturity from funcionalist and interpretivist perspectives |
title_fullStr |
Exploring knowledge management maturity from funcionalist and interpretivist perspectives |
title_full_unstemmed |
Exploring knowledge management maturity from funcionalist and interpretivist perspectives |
title_sort |
exploring knowledge management maturity from funcionalist and interpretivist perspectives |
publisher |
Universidad Libre |
publishDate |
2015 |
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1741872139237064704 |
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ir-10901-128802022-03-24T23:45:42Z Exploring knowledge management maturity from funcionalist and interpretivist perspectives Aproximación a la madurez de gestión del conocimiento desde las perspectivas funcionalista e interpretativa Arias-Pérez, José Enrique Durango-Yepes, Carlos Mario Gestión del conocimiento Gestión de innovación Modelos de madurez Gestión del conocimiento modelos de madurez gestión de innovación madurez de gestión del conocimiento prácticas de gestión del conocimiento The purpose of this article is to explore the Knowledge Management Maturity Model (KMMM) in big companies that are pioneers in the implementation of KM practices in Medellin, Colombia. The KMMM integrates the Funcionalist and Interpretivist perspectives on knowledge management and consists of four key areas: Organization and People, Processes, Technology, and Interpretation. Cluster analysis helped establishing the ranges of the five maturity levels: Initial, Awareness, Defined, Managed, and Optimized. The results showed that only two companies overcame the “Defined” level, and the best performance was achieved in the Technology key area. In conclusion, the companies have difficulties at going further the implementation of basic KM initiatives and achieving a higher level of maturity associated with the articulation of KM practices with business processes and a higher degree of appropriation and usage by individuals. This may occur because of the preponderance of the Functionalist approach in the business context and the low level of penetration and integration with the Interpretivist perspective of KM. El propósito del artículo es analizar la madurez de gestión del conocimiento (GC) de grandes empresas que han sido pioneras en la implementación de prácticas de GC en Medellín, Colombia. Para ello, se desarrolla un modelo de madurez que integra las perspectivas de GC: funcionalista e interpretativa; además, comprende cuatro áreas claves: Organización y Personas, Procesos, Tecnología, e Interpretación y una escala de madurez. En cuanto a lo metodológico, el análisis Clúster permitió establecer los rangos de los cinco niveles de madurez: Inicial, consciencia, definido, gestionado y optimizado. Los resultados muestran que sólo dos empresas superaron el nivel definido, y los mejores resultados se obtuvieron en el área clave Tecnología. En conclusión, las empresas tienen dificultades para ir más allá de la implementación de las prácticas básicas de GC, y lograr un mayor nivel de madurez asociado a la articulación de las prácticas de GC con los procesos de negocio, y a un mayor uso y apropiación por parte de los individuos. 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