Knowledge management in the third sector

The purpose of this study is to provide a reflection about the contribution of knowledge management (KM) to the efficiency of organizations in the third sector. To that end, the author of the study carried out an analysis of the content of a compilation of 35 articles from indexed journals (i.e. JCR...

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Autor Principal: Bedoya-Dorado, Cristian
Formato: Artículo (Article)
Lenguaje:Español (Spanish)
Publicado: Universidad Libre 2015
Materias:
id ir-10901-12860
recordtype dspace
institution Universidad Libre de Colombia
collection DSpace
language Español (Spanish)
topic Gestión del conocimiento
Conocimiento
tercer sector
eficiencia
eficacia
spellingShingle Gestión del conocimiento
Conocimiento
tercer sector
eficiencia
eficacia
Bedoya-Dorado, Cristian
Knowledge management in the third sector
description The purpose of this study is to provide a reflection about the contribution of knowledge management (KM) to the efficiency of organizations in the third sector. To that end, the author of the study carried out an analysis of the content of a compilation of 35 articles from indexed journals (i.e. JCR and SJR) and journals specialized in KM. This review shows that, although third sector organizations do not intend to compete like traditional organizations or to create customer attraction and retention strategies, they do compete for funding from other organizations and carry out mission-based processes whose efficiency could be increased through the application of KM in order to improve the attention to and management of their target groups. Some of the study findings highlight the importance of human resources to attain efficiency through KM in third sector organizations. This study suggests that future research studies could focus on the empirical determination of the impact of variables (such as personnel management, use of ICTs, and innovation) on KM and on the efficiency of third sector organizations. Third sector organizations are very important in developing countries because they address those socioeconomic needs in which the State is inefficient. Thus, KM can make contributions to their organizational objectives.
format Artículo (Article)
author Bedoya-Dorado, Cristian
author_facet Bedoya-Dorado, Cristian
author_sort Bedoya-Dorado, Cristian
title Knowledge management in the third sector
title_short Knowledge management in the third sector
title_full Knowledge management in the third sector
title_fullStr Knowledge management in the third sector
title_full_unstemmed Knowledge management in the third sector
title_sort knowledge management in the third sector
publisher Universidad Libre
publishDate 2015
_version_ 1678816919410442240
spelling ir-10901-128602020-09-15T22:38:29Z Knowledge management in the third sector Gestión del conocimiento en el tercer sector de la competitividad a la eficiencia organizacional Bedoya-Dorado, Cristian Gestión del conocimiento Conocimiento tercer sector eficiencia eficacia The purpose of this study is to provide a reflection about the contribution of knowledge management (KM) to the efficiency of organizations in the third sector. To that end, the author of the study carried out an analysis of the content of a compilation of 35 articles from indexed journals (i.e. JCR and SJR) and journals specialized in KM. This review shows that, although third sector organizations do not intend to compete like traditional organizations or to create customer attraction and retention strategies, they do compete for funding from other organizations and carry out mission-based processes whose efficiency could be increased through the application of KM in order to improve the attention to and management of their target groups. Some of the study findings highlight the importance of human resources to attain efficiency through KM in third sector organizations. This study suggests that future research studies could focus on the empirical determination of the impact of variables (such as personnel management, use of ICTs, and innovation) on KM and on the efficiency of third sector organizations. Third sector organizations are very important in developing countries because they address those socioeconomic needs in which the State is inefficient. Thus, KM can make contributions to their organizational objectives. El estudio tiene como objetivo presentar una reflexión sobre el aporte de la gestión del conocimiento (GC) a la eficiencia en organizaciones del tercer sector. Para ello se llevó a cabo un análisis de contenido de una recopilación de 35 artículos de revistas indexadas JCR y SJR, y de revistas especializadas en GC. El análisis señala que aunque las organizaciones del tercer sector no están llamadas a competir como las organizaciones tradicionales, ni a generar estrategias de captación y fidelización de clientes, sí compiten por la financiación de otras organizaciones y realizan procesos misionales en donde la GC puede contribuir a su eficiencia, de modo que tengan una mejor atención y gestión de sus grupos de interés. Entre los resultados se destaca la importancia de los recursos humanos para lograr la eficiencia a través de la GC en las organizaciones del tercer sector. 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En: Sloan Management Re- view. 1999, vol. 40, p. 45-58. http://creativecommons.org/licenses/by-nc-nd/2.5/co/ Atribución-NoComercial-SinDerivadas 2.5 Colombia application/pdf Universidad Libre Entramado; Vol 11 No 2 (2015): Entramado; 94-111 Entramado; Vol. 11 Núm. 2 (2015): Entramado; 94-111 Entramado; v. 11 n. 2 (2015): Entramado; 94-111 2539-0279 1900-3803
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