Capacity indicators applied to the drop in the colombian universities
In this paper, a proposal to implement Process Capability Indices as a tool to measure the effectiveness of a social process is presented. These indices are widely used in consumer products industry, but it is not clear how these can be used to control social processes. The work focuses on the analy...
| Autores Principales: | , , |
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| Formato: | Artículo (Article) |
| Lenguaje: | Español (Spanish) |
| Publicado: |
Universidad Militar Nueva Granada
2011
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| Materias: | |
| Acceso en línea: | http://hdl.handle.net/10654/33113 |