Quality Management System and Firm Performance in an Emerging Economy: The Case of Colombian Manufacturing Industries

Over one million firms around the world have adopted a Quality Management System (QMS) that conforms to ISO 9001 certification in 2015 and recent figures show that certifications have rapidly increased in emerging economies. ISO 9001 is considered a signal of high quality for products or services in...

Descripción completa

Detalles Bibliográficos
Autores Principales: Gallego, Juan M., Gutiérrez, Luis H.
Formato: Preimpresión (Preprint)
Lenguaje:Inglés (English)
Publicado: Banco Interamericano 2017
Acceso en línea:https://repository.urosario.edu.co/handle/10336/28472