Quality Management System and Firm Performance in an Emerging Economy: The Case of Colombian Manufacturing Industries
Over one million firms around the world have adopted a Quality Management System (QMS) that conforms to ISO 9001 certification in 2015 and recent figures show that certifications have rapidly increased in emerging economies. ISO 9001 is considered a signal of high quality for products or services in...
Autores Principales: | , |
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Formato: | Preimpresión (Preprint) |
Lenguaje: | Inglés (English) |
Publicado: |
Banco Interamericano
2017
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Materias: | |
Acceso en línea: | https://repository.urosario.edu.co/handle/10336/28472 |