Clustering Techniques - Measuring the Performance of Contract Service Providers

This paper investigates the use of clustering technique to characterize the providers of maintenance services in a health-care institution according to their performance. A characterization of the inventory of equipment from seven pilot areas was carried out first (including 264 medical devices). Th...

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Detalles Bibliográficos
Autores Principales: Miguel-Cruz, Antonio, Usaquen Perilla, Sandra Patricia, Vanegas Pabon, Nidia Nelly
Formato: Artículo (Article)
Lenguaje:Inglés (English)
Publicado: Journal & Magazines 2010
Materias:
Acceso en línea:https://repository.urosario.edu.co/handle/10336/25951
https://doi.org/10.1109/MEMB.2009.935708