The determinants of two-dimensional service quality in the drinking water sector - Evidence from Colombia

"Quality of drinking water service is considered in two dimensions: Tangibles (measured by sediment, taste, smell, and color) and reliability (measured by service continuity). Using a large and unique household-level dataset, we study important factors that are related to these dimensions in th...

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Detalles Bibliográficos
Autores Principales: "Li, Fan, Wang, Wei, Ramírez, Luis Hernando Gutiérrez"
Formato: Artículo (Article)
Lenguaje:Inglés (English)
Publicado: IWA Publishing 2016
Materias:
Acceso en línea:https://repository.urosario.edu.co/handle/10336/23485
https://doi.org/10.2166/wp.2016.123