Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review
La aparición del Chief Digital Officer (CDO) en la estructura organizacional ha provocado ciertas discusiones en la literatura y en la práctica sobre las implicaciones que este escenario tiene para el Chief Information Officer (CIO) donde se evidencia la falta de claridad con respecto a la dinámica...
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| Formato: | Trabajo de grado (Bachelor Thesis) |
| Lenguaje: | Español (Spanish) |
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Universidad del Rosario
2018
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| Acceso en línea: | http://repository.urosario.edu.co/handle/10336/18890 |
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ir-10336-18890 |
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EdocUR - Universidad del Rosario |
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Español (Spanish) |
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Chief Digital Officer Chief Information Officer Digitalization Digital Transformation organization CDO CIO IT infrastructure Administración general Organizaciones Digitalización de la información Innovaciones tecnológicas Evaluación del trabajo Chief Information Officer Chief Digital Officer Digitalization Digital Transformation organization CIO CDO innovation IT infrastructure |
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Chief Digital Officer Chief Information Officer Digitalization Digital Transformation organization CDO CIO IT infrastructure Administración general Organizaciones Digitalización de la información Innovaciones tecnológicas Evaluación del trabajo Chief Information Officer Chief Digital Officer Digitalization Digital Transformation organization CIO CDO innovation IT infrastructure Grajales Dau, Michelle Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review |
| description |
La aparición del Chief Digital Officer (CDO) en la estructura organizacional ha provocado ciertas discusiones en la literatura y en la práctica sobre las implicaciones que este escenario tiene para el Chief Information Officer (CIO) donde se evidencia la falta de claridad con respecto a la dinámica de ambos roles y su futuro dentro de las organizaciones. Este artículo busca comprender el panorama en el que se ubican ambos roles, mostrando sus características y la percepción de ambos miembros de la organización sobre los roles, considerando el contexto de la transformación digital y la evolución de las interacciones entre las partes interesadas, como parte del surgimiento de las nuevas tecnologías y el cambio cultural hacia la digitalización. En este sentido, se establece cómo el CIO debe enfocarse en mantener una gestión de TI óptima, brindando una visión más estratégica del área, mientras que el CDO debe liderar las iniciativas digitales, comprender el journey de los consumidores y buscar nuevas oportunidades para cambiar la forma de hacer negocios. A partir de esto, se establece que aunque ambos roles serán necesarios en un futuro próximo, el CDO se mantendrá hasta que la empresa esté completamente digitalizada, donde se podría evidenciar una evolución del rol hacia la búsqueda de innovación. Finalmente, fue evidente cómo, al considerar las diferencias entre cada organización, los líderes empresariales deben ser claros en su propio contexto y sus objetivos digitales, para que tengan un plan de acción apropiado para esta evolución. |
| author2 |
Cano M., Jeimy J. |
| author_facet |
Cano M., Jeimy J. Grajales Dau, Michelle |
| format |
Trabajo de grado (Bachelor Thesis) |
| author |
Grajales Dau, Michelle |
| author_sort |
Grajales Dau, Michelle |
| title |
Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review |
| title_short |
Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review |
| title_full |
Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review |
| title_fullStr |
Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review |
| title_full_unstemmed |
Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review |
| title_sort |
does the role of chief information officer & chief digital officer will remain in the future within the digital transformation of organizations? a literature review |
| publisher |
Universidad del Rosario |
| publishDate |
2018 |
| url |
http://repository.urosario.edu.co/handle/10336/18890 |
| _version_ |
1645142163625869312 |
| spelling |
ir-10336-188902019-09-19T12:37:54Z Does the role of Chief Information Officer & Chief Digital Officer will remain in the future within the digital transformation of organizations? A literature review Grajales Dau, Michelle Cano M., Jeimy J. Chief Digital Officer Chief Information Officer Digitalization Digital Transformation organization CDO CIO IT infrastructure Administración general Organizaciones Digitalización de la información Innovaciones tecnológicas Evaluación del trabajo Chief Information Officer Chief Digital Officer Digitalization Digital Transformation organization CIO CDO innovation IT infrastructure La aparición del Chief Digital Officer (CDO) en la estructura organizacional ha provocado ciertas discusiones en la literatura y en la práctica sobre las implicaciones que este escenario tiene para el Chief Information Officer (CIO) donde se evidencia la falta de claridad con respecto a la dinámica de ambos roles y su futuro dentro de las organizaciones. Este artículo busca comprender el panorama en el que se ubican ambos roles, mostrando sus características y la percepción de ambos miembros de la organización sobre los roles, considerando el contexto de la transformación digital y la evolución de las interacciones entre las partes interesadas, como parte del surgimiento de las nuevas tecnologías y el cambio cultural hacia la digitalización. En este sentido, se establece cómo el CIO debe enfocarse en mantener una gestión de TI óptima, brindando una visión más estratégica del área, mientras que el CDO debe liderar las iniciativas digitales, comprender el journey de los consumidores y buscar nuevas oportunidades para cambiar la forma de hacer negocios. A partir de esto, se establece que aunque ambos roles serán necesarios en un futuro próximo, el CDO se mantendrá hasta que la empresa esté completamente digitalizada, donde se podría evidenciar una evolución del rol hacia la búsqueda de innovación. Finalmente, fue evidente cómo, al considerar las diferencias entre cada organización, los líderes empresariales deben ser claros en su propio contexto y sus objetivos digitales, para que tengan un plan de acción apropiado para esta evolución. The appearance of the Chief Digital Officer (CDO) in the organizational structure has caused certain discussions in the literature and in practice towards the implications that this scenario has for the Chief Information Officer (CIO), where there is evidence of a lack of clarity regarding the dynamics of both roles and their future within the organizations. This article seeks to understand the panorama in which both roles are located, showing their characteristics and the perception about both roles by other members of the organization, considering the context of the digital transformation and the evolution in the interactions among stakeholders, as part of the emergence of new technologies and the cultural shift towards digitalization. In this sense, it is established how the CIO should focus on maintaining an optimal IT management, giving a more strategic vision to the area, while the CDO should lead the digital initiatives, understanding the journey of the consumers and looking for new opportunities to change the way of doing business. From this, it is established that although both roles will be necessary in the near future, the CDO will remain until the company is completely digitized, where an evolution of the role towards the search for innovation could be evidenced. 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12,131701 |