Development of hospitality services with generation y: the case of caribbean millenials
In this manuscript, the unique features of the Millennial generation (Gen Y) in tourism and hospitality services were discussed through Caribbean Millennials. The methodology was literature review on generational differences in the hospitality sector and evaluation of findings. First, the defini...
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| Formato: | Capítulo de libro (Book Chapter) |
| Lenguaje: | Español (Spanish) |
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Universidad Externado de Colombia
2022
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